| Performa – SoP 005 B: Action taken report by the Redressal Committee (2019-20-1st Qtr.) | |||||||
| Sr. No | Name of Area/Circle | Qtr | Month | Date and Time Meeting conducted | No of complaints registered at the meeting | No. of complaints pending at the end of the meeting | |
| 1 | RJC | 1st Quarter | 1st Month (Apr-19) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( May-19) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (June-19) | 10 & 20 of the Month | 0 | 0 | ||||
| 2 | RRC | 1st Quarter | 1st Month (Apr-19) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( May-19) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (June-19) | 10 & 20 of the Month | 13 | 13 | ||||
| 3 | MRB | 1st Quarter | 1st Month (Apr-19) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( May-19) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (June-19) | 10 & 20 of the Month | 0 | 0 | ||||
| 4 | PBR | 1st Quarter | 1st Month (Apr-19) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( May-19) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (June-19) | 10 & 20 of the Month | 0 | 0 | ||||
| 5 | JMN | 1st Quarter | 1st Month (Apr-19) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( May-19) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (June-19) | 10 & 20 of the Month | 0 | 0 | ||||
| 6 | JND | 1st Quarter | 1st Month (Apr-19) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( May-19) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (June-19) | 10 & 20 of the Month | 0 | 0 | ||||
| 7 | Bhuj | 1st Quarter | 1st Month (Apr-19) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( May-19) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (June-19) | 10 & 20 of the Month | 0 | 0 | ||||
| 8 | ANJ | 1st Quarter | 1st Month (Apr-19) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( May-19) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (June-19) | 10 & 20 of the Month | 0 | 0 | ||||
| 9 | BVN | 1st Quarter | 1st Month (Apr-19) | 10 & 20 of the Month | 4 | 4 | |
| 2nd Month ( May-19) | 10 & 20 of the Month | 8 | 8 | ||||
| 3rd Month (June-19) | 10 & 20 of the Month | 7 | 7 | ||||
| 10 | BTD | 1st Quarter | 1st Month (Apr-19) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( May-19) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (June-19) | 10 & 20 of the Month | 3 | 3 | ||||
| 11 | AMR | 1st Quarter | 1st Month (Apr-19) | 10 & 20 of the Month | 9 | 9 | |
| 2nd Month ( May-19) | 10 & 20 of the Month | 5 | 5 | ||||
| 3rd Month (June-19) | 10 & 20 of the Month | 10 | 10 | ||||
| 12 | SNR | 1st Quarter | 1st Month (Apr-19) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( May-19) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (June-19) | 10 & 20 of the Month | 0 | 0 | ||||
| PGVCL | 1st Quarter | 1st Month (Apr-19) | 10 & 20 of the Month | 13 | 13 | ||
| 2nd Month ( May-19) | 10 & 20 of the Month | 13 | 13 | ||||
| 3rd Month (June-19) | 10 & 20 of the Month | 33 | 33 | ||||
| Total | 59 | 59 | |||||