| Performa – SoP 005 B: Action taken report by the Redressal Committee (2018-19-2nd Qtr.) | |||||||
| Sr. No | Name of Area/Circle | Qtr | Month | Date and Time Meeting conducted | No of complaints registered at the meeting | No. of complaints pending at the end of the meeting | |
| 1 | RJC | 2nd Quarter | 1st Month (July-18) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( Aug-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (Sept-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 2 | RRC | 2nd Quarter | 1st Month (July-18) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( Aug-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (Sept-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 3 | MRB | 2nd Quarter | 1st Month (July-18) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( Aug-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (Sept-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 4 | PBR | 2nd Quarter | 1st Month (July-18) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( Aug-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (Sept-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 5 | JMN | 2nd Quarter | 1st Month (July-18) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( Aug-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (Sept-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 6 | JND | 2nd Quarter | 1st Month (July-18) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( Aug-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (Sept-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 7 | Bhuj | 2nd Quarter | 1st Month (July-18) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( Aug-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (Sept-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 8 | ANJ | 2nd Quarter | 1st Month (July-18) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( Aug-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (Sept-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 9 | BVN | 2nd Quarter | 1st Month (July-18) | 10 & 20 of the Month | 5 | 0 | |
| 2nd Month ( Aug-18) | 10 & 20 of the Month | 1 | 0 | ||||
| 3rd Month (Sept-18) | 10 & 20 of the Month | 3 | 0 | ||||
| 10 | BTD | 2nd Quarter | 1st Month (July-18) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( Aug-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (Sept-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 11 | AMR | 2nd Quarter | 1st Month (July-18) | 10 & 20 of the Month | 6 | 0 | |
| 2nd Month ( Aug-18) | 10 & 20 of the Month | 8 | 0 | ||||
| 3rd Month (Sept-18) | 10 & 20 of the Month | 11 | 0 | ||||
| 12 | SNR | 2nd Quarter | 1st Month (July-18) | 10 & 20 of the Month | 0 | 0 | |
| 2nd Month ( Aug-18) | 10 & 20 of the Month | 0 | 0 | ||||
| 3rd Month (Sept-18) | 10 & 20 of the Month | 0 | 0 | ||||
| PGVCL | 2nd Quarter | 1st Month (July-18) | 10 & 20 of the Month | 11 | 0 | ||
| 2nd Month ( Aug-18) | 10 & 20 of the Month | 9 | 0 | ||||
| 3rd Month (Sept-18) | 10 & 20 of the Month | 14 | 0 | ||||
| Total | 34 | 0 | |||||