Performa – SoP 005 B: Action taken report by the Redressal Committee (207-18-2nd Qtr.) | |||||||
Sr. No | Name of Area/Circle | Qtr | Month | Date and Time Meeting conducted | No of complaints registered at the meeting | No. of complaints pending at the end of the meeting | |
1 | RJC | 2nd quarter | 1st Month (July-17) | 10 & 20 of the Month | 0 | 0 | |
2nd Month ( Aug-17) | 10 & 20 of the Month | 0 | 0 | ||||
3rd Month (Sept-17) | 10 & 20 of the Month | 0 | 0 | ||||
2 | RRC | 2nd quarter | 1st Month (July-17) | 10 & 20 of the Month | 0 | 0 | |
2nd Month ( Aug-17) | 10 & 20 of the Month | 0 | 0 | ||||
3rd Month (Sept-17) | 10 & 20 of the Month | 0 | 0 | ||||
3 | MRB | 2nd quarter | 1st Month (July-17) | 10 & 20 of the Month | 0 | 0 | |
2nd Month ( Aug-17) | 10 & 20 of the Month | 0 | 0 | ||||
3rd Month (Sept-17) | 10 & 20 of the Month | 0 | 0 | ||||
4 | PBR | 2nd quarter | 1st Month (July-17) | 10 & 20 of the Month | 0 | 0 | |
2nd Month ( Aug-17) | 10 & 20 of the Month | 0 | 0 | ||||
3rd Month (Sept-17) | 10 & 20 of the Month | 0 | 0 | ||||
5 | JMN | 2nd quarter | 1st Month (July-17) | 10 & 20 of the Month | 0 | 0 | |
2nd Month ( Aug-17) | 10 & 20 of the Month | 0 | 0 | ||||
3rd Month (Sept-17) | 10 & 20 of the Month | 0 | 0 | ||||
6 | JND | 2nd quarter | 1st Month (July-17) | 10 & 20 of the Month | 0 | 0 | |
2nd Month ( Aug-17) | 10 & 20 of the Month | 0 | 0 | ||||
3rd Month (Sept-17) | 10 & 20 of the Month | 0 | 0 | ||||
7 | Bhuj | 2nd quarter | 1st Month (July-17) | 10 & 20 of the Month | 0 | 0 | |
2nd Month ( Aug-17) | 10 & 20 of the Month | 0 | 0 | ||||
3rd Month (Sept-17) | 10 & 20 of the Month | 0 | 0 | ||||
8 | ANJ | 2nd quarter | 1st Month (July-17) | 10 & 20 of the Month | 0 | 0 | |
2nd Month ( Aug-17) | 10 & 20 of the Month | 0 | 0 | ||||
3rd Month (Sept-17) | 10 & 20 of the Month | 0 | 0 | ||||
9 | BVN | 2nd quarter | 1st Month (July-17) | 10 & 20 of the Month | 3 | 0 | |
2nd Month ( Aug-17) | 10 & 20 of the Month | 2 | 0 | ||||
3rd Month (Sept-17) | 10 & 20 of the Month | 2 | 0 | ||||
10 | BTD | 2nd quarter | 1st Month (July-17) | 10 & 20 of the Month | 0 | 0 | |
2nd Month ( Aug-17) | 10 & 20 of the Month | 0 | 0 | ||||
3rd Month (Sept-17) | 10 & 20 of the Month | 0 | 0 | ||||
11 | AMR | 2nd quarter | 1st Month (July-17) | 10 & 20 of the Month | 8 | 0 | |
2nd Month ( Aug-17) | 10 & 20 of the Month | 4 | 0 | ||||
3rd Month (Sept-17) | 10 & 20 of the Month | 2 | 0 | ||||
12 | SNR | 2nd quarter | 1st Month (July-17) | 10 & 20 of the Month | 6 | 0 | |
2nd Month ( Aug-17) | 10 & 20 of the Month | 6 | 0 | ||||
3rd Month (Sept-17) | 10 & 20 of the Month | 8 | 0 | ||||
PGVCL | 2nd quarter | 1st Month (July-17) | 10 & 20 of the Month | 17 | 0 | ||
2nd Month ( Aug-17) | 10 & 20 of the Month | 12 | 0 | ||||
3rd Month (Sept-17) | 10 & 20 of the Month | 12 | 0 | ||||
Total | 41 | 0 |