| Performa SoP 003 B: APPENDIX-B (already in the SoP regulation) | |||||||||||||||||
| REGISTER FOR COMPILING THE COMPLAINTS CLASSIFICATIONWISE | |||||||||||||||||
| Name of Area / Circle | Classification | Pending complaints of previous Qtr | Complaints received during the Qtr | Total Complaints | No. of Complaints redressed during the Qtr | Balance Complaints to
be redressed (5) – (10) |
|||||||||||
| In stipulated time | Beyond stipulated time | Total (6) to (9) | |||||||||||||||
| Within 50% of stipulated time. | Within stipulated time. | Up to double the stipulated time | More than double the stipulated time | ||||||||||||||
| 1 | 2 | 3.00 | 4.00 | 5.00 | 6.00 | 7.00 | 8.00 | 9.00 | 10.00 | 11.00 | |||||||
| RJC | A(i) | Loose connections from pole | 50.00 | 13116.00 | 13166.00 | 8106.00 | 5050.00 | 1.00 | 0.00 | 13157.00 | 9.00 | ||||||
| A(ii) | Interruption due to line breakdown | 3.00 | 1992.00 | 1995.00 | 515.00 | 1476.00 | 1.00 | 0.00 | 1992.00 | 3.00 | |||||||
| A(iii) | Interruption due to failure of transformer | 2.00 | 170.00 | 172.00 | 49.00 | 122.00 | 0.00 | 0.00 | 171.00 | 1.00 | |||||||
| B(i) | Ordinary case, which requires no augmentation. | 3.00 | 57.00 | 60.00 | 45.00 | 9.00 | 0.00 | 0.00 | 54.00 | 6.00 | |||||||
| B(ii) | Where augmentation is required. | 2.00 | 44.00 | 46.00 | 34.00 | 8.00 | 0.00 | 0.00 | 42.00 | 4.00 | |||||||
| C(i) | Stopped/Defective Meters | 4.00 | 1511.00 | 1515.00 | 848.00 | 661.00 | 0.00 | 0.00 | 1509.00 | 6.00 | |||||||
| C(ii) | Billing on average basis for more than two bills | 8.00 | 307.00 | 315.00 | 132.00 | 170.00 | 0.00 | 0.00 | 302.00 | 13.00 | |||||||
| D(i) | Loose Wires | 1.00 | 485.00 | 486.00 | 210.00 | 275.00 | 0.00 | 0.00 | 485.00 | 1.00 | |||||||
| D(ii) | Inadequate ground clearance | 0.00 | 1.00 | 1.00 | 0.00 | 1.00 | 0.00 | 0.00 | 1.00 | 0.00 | |||||||
| E(i) | For current bills where no additional information is required | 10.00 | 132.00 | 142.00 | 87.00 | 40.00 | 0.00 | 0.00 | 127.00 | 15.00 | |||||||
| E(ii) | Where additional information relating to correctness of reading etc. is required | 14.00 | 170.00 | 184.00 | 53.00 | 105.00 | 0.00 | 0.00 | 158.00 | 26.00 | |||||||
| F(i) | Where extension of mains is not required | 2.00 | 238.00 | 240.00 | 64.00 | 172.00 | 0.00 | 0.00 | 236.00 | 4.00 | |||||||
| F(ii) | Where extension of mains is required | 2.00 | 209.00 | 211.00 | 50.00 | 157.00 | 0.00 | 0.00 | 207.00 | 4.00 | |||||||
| F(iii) | Modification in connected load | 4.00 | 272.00 | 276.00 | 158.00 | 109.00 | 0.00 | 0.00 | 267.00 | 9.00 | |||||||
| F(iv) | Name change/reconnection | 47.00 | 1801.00 | 1848.00 | 1072.00 | 730.00 | 0.00 | 0.00 | 1802.00 | 46.00 | |||||||
| G | Refund of amount due in regard to temporary connection | 20.00 | 102.00 | 122.00 | 66.00 | 32.00 | 4.00 | 0.00 | 102.00 | 20.00 | |||||||
| H | Others | 6.00 | 23.00 | 29.00 | 7.00 | 15.00 | 0.00 | 0.00 | 22.00 | 7.00 | |||||||
| RJR | A(i) | Loose connections from pole | 2.00 | 11332.00 | 11334.00 | 4841.00 | 6491.00 | 0.00 | 0.00 | 11332.00 | 2.00 | ||||||
| A(ii) | Interruption due to line breakdown | 1.00 | 10952.00 | 10953.00 | 5381.00 | 5571.00 | 0.00 | 0.00 | 10952.00 | 1.00 | |||||||
| A(iii) | Interruption due to failure of transformer | 1.00 | 4270.00 | 4271.00 | 1380.00 | 2890.00 | 0.00 | 0.00 | 4270.00 | 1.00 | |||||||
| B(i) | Ordinary case, which requires no augmentation. | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | |||||||
| B(ii) | Where augmentation is required. | 0.00 | 733.00 | 733.00 | 322.00 | 411.00 | 0.00 | 0.00 | 733.00 | 0.00 | |||||||
| C(i) | Stopped/Defective Meters | 4.00 | 991.00 | 995.00 | 991.00 | 0.00 | 0.00 | 0.00 | 991.00 | 4.00 | |||||||
| C(ii) | Billing on average basis for more than two bills | 0.00 | 200.00 | 200.00 | 200.00 | 0.00 | 0.00 | 0.00 | 200.00 | 0.00 | |||||||
| D(i) | Loose Wires | 1.00 | 1304.00 | 1305.00 | 684.00 | 620.00 | 0.00 | 0.00 | 1304.00 | 1.00 | |||||||
| D(ii) | Inadequate ground clearance | 1.00 | 0.00 | 1.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 1.00 | |||||||
| E(i) | For current bills where no additional information is required | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | |||||||
| E(ii) | Where additional information relating to correctness of reading etc. is required | 9.00 | 145.00 | 154.00 | 149.00 | 0.00 | 0.00 | 0.00 | 149.00 | 5.00 | |||||||
| F(i) | Where extension of mains is not required | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | |||||||
| F(ii) | Where extension of mains is required | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | |||||||
| F(iii) | Modification in connected load | 0.00 | 161.00 | 161.00 | 152.00 | 9.00 | 0.00 | 0.00 | 161.00 | 0.00 | |||||||
| F(iv) | Name change/reconnection | 10.00 | 299.00 | 309.00 | 306.00 | 0.00 | 0.00 | 0.00 | 306.00 | 3.00 | |||||||
| G | Refund of amount due in regard to temporary connection | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | |||||||
| H | Others | 22.00 | 1600.00 | 1622.00 | 751.00 | 864.00 | 0.00 | 0.00 | 1615.00 | 7.00 | |||||||
| MRB | A(i) | Loose connections from pole | 6.00 | 6070.00 | 6076.00 | 4110.00 | 1960.00 | 0.00 | 0.00 | 6070.00 | 6.00 | ||||||
| A(ii) | Interruption due to line breakdown | 1.00 | 11252.00 | 11253.00 | 4525.00 | 6727.00 | 0.00 | 0.00 | 11252.00 | 1.00 | |||||||
| A(iii) | Interruption due to failure of transformer | 1.00 | 713.00 | 714.00 | 394.00 | 319.00 | 0.00 | 0.00 | 713.00 | 1.00 | |||||||
| B(i) | Ordinary case, which requires no augmentation. | 3.00 | 31.00 | 34.00 | 13.00 | 18.00 | 0.00 | 0.00 | 31.00 | 3.00 | |||||||
| B(ii) | Where augmentation is required. | 3.00 | 61.00 | 64.00 | 24.00 | 37.00 | 0.00 | 0.00 | 61.00 | 3.00 | |||||||
| C(i) | Stopped/Defective Meters | 3.00 | 3200.00 | 3203.00 | 1052.00 | 2148.00 | 0.00 | 0.00 | 3200.00 | 3.00 | |||||||
| C(ii) | Billing on average basis for more than two bills | 6.00 | 369.00 | 375.00 | 192.00 | 177.00 | 0.00 | 0.00 | 369.00 | 6.00 | |||||||
| D(i) | Loose Wires | 2.00 | 961.00 | 963.00 | 346.00 | 615.00 | 0.00 | 0.00 | 961.00 | 2.00 | |||||||
| D(ii) | Inadequate ground clearance | 0.00 | 4.00 | 4.00 | 3.00 | 1.00 | 0.00 | 0.00 | 4.00 | 0.00 | |||||||
| E(i) | For current bills where no additional information is required | 4.00 | 1135.00 | 1139.00 | 649.00 | 486.00 | 0.00 | 0.00 | 1135.00 | 4.00 | |||||||
| E(ii) | Where additional information relating to correctness of reading etc. is required | 5.00 | 610.00 | 615.00 | 312.00 | 298.00 | 0.00 | 0.00 | 610.00 | 5.00 | |||||||
| F(i) | Where extension of mains is not required | 9.00 | 93.00 | 102.00 | 52.00 | 41.00 | 0.00 | 0.00 | 93.00 | 9.00 | |||||||
| F(ii) | Where extension of mains is required | 4.00 | 201.00 | 205.00 | 70.00 | 131.00 | 0.00 | 0.00 | 201.00 | 4.00 | |||||||
| F(iii) | Modification in connected load | 3.00 | 192.00 | 195.00 | 84.00 | 108.00 | 0.00 | 0.00 | 192.00 | 3.00 | |||||||
| F(iv) | Name change/reconnection | 8.00 | 914.00 | 922.00 | 332.00 | 582.00 | 0.00 | 0.00 | 914.00 | 8.00 | |||||||
| G | Refund of amount due in regard to temporary connection | 0.00 | 12.00 | 12.00 | 8.00 | 4.00 | 0.00 | 0.00 | 12.00 | 0.00 | |||||||
| H | Others | 24.00 | 1796.00 | 1820.00 | 707.00 | 1107.00 | 0.00 | 0.00 | 1814.00 | 6.00 | |||||||
| PBR | A(i) | Loose connections from pole | 4.00 | 2168.00 | 2172.00 | 1045.00 | 1126.00 | 0.00 | 0.00 | 2171.00 | 1.00 | ||||||
| A(ii) | Interruption due to line breakdown | 6.00 | 1874.00 | 1880.00 | 1406.00 | 469.00 | 0.00 | 0.00 | 1875.00 | 5.00 | |||||||
| A(iii) | Interruption due to failure of transformer | 0.00 | 736.00 | 736.00 | 594.00 | 142.00 | 0.00 | 0.00 | 736.00 | 0.00 | |||||||
| B(i) | Ordinary case, which requires no augmentation. | 0.00 | 47.00 | 47.00 | 35.00 | 12.00 | 0.00 | 0.00 | 47.00 | 0.00 | |||||||
| B(ii) | Where augmentation is required. | 5.00 | 41.00 | 46.00 | 23.00 | 18.00 | 0.00 | 0.00 | 41.00 | 5.00 | |||||||
| C(i) | Stopped/Defective Meters | 13.00 | 764.00 | 777.00 | 516.00 | 260.00 | 0.00 | 0.00 | 776.00 | 1.00 | |||||||
| C(ii) | Billing on average basis for more than two bills | 10.00 | 927.00 | 937.00 | 562.00 | 370.00 | 0.00 | 0.00 | 932.00 | 5.00 | |||||||
| D(i) | Loose Wires | 3.00 | 1566.00 | 1569.00 | 942.00 | 624.00 | 0.00 | 0.00 | 1566.00 | 3.00 | |||||||
| D(ii) | Inadequate ground clearance | 4.00 | 424.00 | 428.00 | 340.00 | 84.00 | 0.00 | 0.00 | 424.00 | 4.00 | |||||||
| E(i) | For current bills where no additional information is required | 4.00 | 985.00 | 989.00 | 754.00 | 235.00 | 0.00 | 0.00 | 989.00 | 0.00 | |||||||
| E(ii) | Where additional information relating to correctness of reading etc. is required | 9.00 | 971.00 | 980.00 | 847.00 | 131.00 | 0.00 | 0.00 | 978.00 | 2.00 | |||||||
| F(i) | Where extension of mains is not required | 4.00 | 612.00 | 616.00 | 455.00 | 159.00 | 0.00 | 0.00 | 614.00 | 2.00 | |||||||
| F(ii) | Where extension of mains is required | 2.00 | 462.00 | 464.00 | 413.00 | 51.00 | 0.00 | 0.00 | 464.00 | 0.00 | |||||||
| F(iii) | Modification in connected load | 2.00 | 472.00 | 474.00 | 318.00 | 154.00 | 0.00 | 0.00 | 472.00 | 2.00 | |||||||
| F(iv) | Name change/reconnection | 0.00 | 429.00 | 429.00 | 347.00 | 82.00 | 0.00 | 0.00 | 429.00 | 0.00 | |||||||
| G | Refund of amount due in regard to temporary connection | 0.00 | 17.00 | 17.00 | 17.00 | 0.00 | 0.00 | 0.00 | 17.00 | 0.00 | |||||||
| H | Others | 8.00 | 2147.00 | 2155.00 | 1424.00 | 723.00 | 0.00 | 0.00 | 2147.00 | 8.00 | |||||||
| JMN | A(i) | Loose connections from pole | 2.00 | 201.00 | 203.00 | 160.00 | 41.00 | 0.00 | 0.00 | 201.00 | 2.00 | ||||||
| A(ii) | Interruption due to line breakdown | 3.00 | 89.00 | 92.00 | 75.00 | 14.00 | 0.00 | 0.00 | 89.00 | 3.00 | |||||||
| A(iii) | Interruption due to failure of transformer | 1.00 | 110.00 | 111.00 | 95.00 | 15.00 | 0.00 | 0.00 | 110.00 | 1.00 | |||||||
| B(i) | Ordinary case, which requires no augmentation. | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | |||||||||
| B(ii) | Where augmentation is required. | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | |||||||||
| C(i) | Stopped/Defective Meters | 0.00 | 65.00 | 65.00 | 46.00 | 19.00 | 0.00 | 0.00 | 65.00 | 0.00 | |||||||
| C(ii) | Billing on average basis for more than two bills | 8.00 | 32.00 | 40.00 | 24.00 | 8.00 | 0.00 | 0.00 | 32.00 | 8.00 | |||||||
| D(i) | Loose Wires | 2.00 | 45.00 | 47.00 | 38.00 | 7.00 | 0.00 | 0.00 | 45.00 | 2.00 | |||||||
| D(ii) | Inadequate ground clearance | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | ||||||||||
| E(i) | For current bills where no additional information is required | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | |||||||||
| E(ii) | Where additional information relating to correctness of reading etc. is required | 14.00 | 30.00 | 44.00 | 29.00 | 1.00 | 0.00 | 0.00 | 30.00 | 14.00 | |||||||
| F(i) | Where extension of mains is not required | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | ||||||||||
| F(ii) | Where extension of mains is required | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | ||||||||||
| F(iii) | Modification in connected load | 4.00 | 16.00 | 20.00 | 10.00 | 6.00 | 0.00 | 0.00 | 16.00 | 4.00 | |||||||
| F(iv) | Name change/reconnection | 14.00 | 28.00 | 42.00 | 24.00 | 4.00 | 0.00 | 0.00 | 28.00 | 14.00 | |||||||
| G | Refund of amount due in regard to temporary connection | 20.00 | 45.00 | 65.00 | 39.00 | 6.00 | 0.00 | 0.00 | 45.00 | 20.00 | |||||||
| H | Others | 7.00 | 7.00 | 0.00 | 0.00 | 0.00 | 7.00 | OLD BHUJ | NEW BHU | NEW ANJAR | |||||||
| BHJ | A(i) | Loose connections from pole | 10.00 | 5187.00 | 5197.00 | 813.00 | 4374.00 | 0.00 | 0.00 | 5187.00 | 10.00 | 11 | 4 | 7 | |||
| A(ii) | Interruption due to line breakdown | 4.00 | 2508.00 | 2512.00 | 596.00 | 1911.00 | 0.00 | 0.00 | 2507.00 | 5.00 | 0 | 0 | 0 | ||||
| A(iii) | Interruption due to failure of transformer | 11.00 | 1350.00 | 1361.00 | 249.00 | 1100.00 | 0.00 | 0.00 | 1349.00 | 12.00 | 0 | 0 | 0 | ||||
| B(i) | Ordinary case, which requires no augmentation. | 7.00 | 291.00 | 298.00 | 0.00 | 291.00 | 0.00 | 0.00 | 291.00 | 7.00 | 6 | 2 | 4 | ||||
| B(ii) | Where augmentation is required. | 5.00 | 552.00 | 557.00 | 52.00 | 499.00 | 0.00 | 0.00 | 551.00 | 6.00 | 9 | 4 | 5 | ||||
| C(i) | Stopped/Defective Meters | 12.00 | 851.00 | 863.00 | 246.00 | 604.00 | 0.00 | 0.00 | 850.00 | 13.00 | 10 | 4 | 6 | ||||
| C(ii) | Billing on average basis for more than two bills | 21.00 | 433.00 | 454.00 | 41.00 | 391.00 | 0.00 | 0.00 | 432.00 | 22.00 | 27 | 11 | 16 | ||||
| D(i) | Loose Wires | 10.00 | 1568.00 | 1578.00 | 464.00 | 1103.00 | 0.00 | 0.00 | 1567.00 | 11.00 | 0 | 0 | 0 | ||||
| D(ii) | Inadequate ground clearance | 5.00 | 251.00 | 256.00 | 47.00 | 206.00 | 0.00 | 0.00 | 253.00 | 3.00 | 4 | 2 | 2 | ||||
| E(i) | For current bills where no additional information is required | 5.00 | 263.00 | 268.00 | 25.00 | 238.00 | 0.00 | 0.00 | 263.00 | 5.00 | 0 | 0 | 0 | ||||
| E(ii) | Where additional information relating to correctness of reading etc. is required | 14.00 | 354.00 | 368.00 | 50.00 | 308.00 | 0.00 | 0.00 | 358.00 | 10.00 | 32 | 13 | 19 | ||||
| F(i) | Where extension of mains is not required | 1.00 | 0.00 | 1.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 1.00 | 0 | 0 | 0 | ||||
| F(ii) | Where extension of mains is required | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0 | 0 | 0 | ||||
| F(iii) | Modification in connected load | 4.00 | 279.00 | 283.00 | 45.00 | 238.00 | 0.00 | 0.00 | 283.00 | 0.00 | 0 | 0 | 0 | ||||
| F(iv) | Name change/reconnection | 6.00 | 870.00 | 876.00 | 51.00 | 819.00 | 0.00 | 0.00 | 870.00 | 6.00 | 0 | 0 | 0 | ||||
| G | Refund of amount due in regard to temporary connection | 9.00 | 193.00 | 202.00 | 42.00 | 152.00 | 0.00 | 0.00 | 194.00 | 8.00 | 5 | 2 | 3 | ||||
| H | Others | 3.00 | 89.00 | 92.00 | 0.00 | 89.00 | 0.00 | 0.00 | 89.00 | 3.00 | 0 | 0 | 0 | ||||
| ANJAR | A(i) | Loose connections from pole | 4.00 | 1127.00 | 1131.00 | 420.00 | 707.00 | 0.00 | 0.00 | 1127.00 | 4.00 | ||||||
| A(ii) | Interruption due to line breakdown | 3.00 | 972.00 | 975.00 | 282.00 | 690.00 | 0.00 | 0.00 | 972.00 | 3.00 | |||||||
| A(iii) | Interruption due to failure of transformer | 3.00 | 341.00 | 344.00 | 213.00 | 128.00 | 0.00 | 0.00 | 341.00 | 3.00 | |||||||
| B(i) | Ordinary case, which requires no augmentation. | 0.00 | 3.00 | 3.00 | 2.00 | 1.00 | 0.00 | 0.00 | 3.00 | 0.00 | |||||||
| B(ii) | Where augmentation is required. | 1.00 | 224.00 | 225.00 | 51.00 | 173.00 | 0.00 | 0.00 | 224.00 | 1.00 | |||||||
| C(i) | Stopped/Defective Meters | 12.00 | 387.00 | 399.00 | 120.00 | 267.00 | 0.00 | 0.00 | 387.00 | 12.00 | |||||||
| C(ii) | Billing on average basis for more than two bills | 18.00 | 1064.00 | 1082.00 | 220.00 | 844.00 | 0.00 | 0.00 | 1064.00 | 18.00 | |||||||
| D(i) | Loose Wires | 5.00 | 651.00 | 656.00 | 276.00 | 375.00 | 0.00 | 0.00 | 651.00 | 5.00 | |||||||
| D(ii) | Inadequate ground clearance | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | |||||||
| E(i) | For current bills where no additional information is required | 2.00 | 62.00 | 64.00 | 26.00 | 36.00 | 0.00 | 0.00 | 62.00 | 2.00 | |||||||
| E(ii) | Where additional information relating to correctness of reading etc. is required | 19.00 | 345.00 | 364.00 | 150.00 | 195.00 | 0.00 | 0.00 | 345.00 | 19.00 | |||||||
| F(i) | Where extension of mains is not required | 5.00 | 19.00 | 24.00 | 12.00 | 7.00 | 0.00 | 0.00 | 19.00 | 5.00 | |||||||
| F(ii) | Where extension of mains is required | 1.00 | 0.00 | 1.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 1.00 | |||||||
| F(iii) | Modification in connected load | 19.00 | 189.00 | 208.00 | 51.00 | 138.00 | 0.00 | 0.00 | 189.00 | 19.00 | |||||||
| F(iv) | Name change/reconnection | 4.00 | 486.00 | 490.00 | 55.00 | 431.00 | 0.00 | 0.00 | 486.00 | 4.00 | |||||||
| G | Refund of amount due in regard to temporary connection | 0.00 | 21.00 | 21.00 | 1.00 | 20.00 | 0.00 | 0.00 | 21.00 | 0.00 | |||||||
| H | Others | 5.00 | 242.00 | 247.00 | 64.00 | 178.00 | 0.00 | 0.00 | 242.00 | 5.00 | |||||||
| JND | A(i) | Loose connections from pole | 8.00 | 18969.00 | 18977.00 | 12440.00 | 6524.00 | 5.00 | 0.00 | 18969.00 | 8.00 | ||||||
| A(ii) | Interruption due to line breakdown | 3.00 | 7518.00 | 7521.00 | 4499.00 | 3019.00 | 0.00 | 0.00 | 7518.00 | 3.00 | |||||||
| A(iii) | Interruption due to failure of transformer | 2.00 | 1667.00 | 1669.00 | 1045.00 | 621.00 | 1.00 | 0.00 | 1667.00 | 2.00 | |||||||
| B(i) | Ordinary case, which requires no augmentation. | 2.00 | 120.00 | 122.00 | 67.00 | 53.00 | 0.00 | 0.00 | 120.00 | 2.00 | |||||||
| B(ii) | Where augmentation is required. | 2.00 | 21.00 | 23.00 | 13.00 | 8.00 | 0.00 | 0.00 | 21.00 | 2.00 | |||||||
| C(i) | Stopped/Defective Meters | 45.00 | 1092.00 | 1137.00 | 555.00 | 567.00 | 0.00 | 0.00 | 1122.00 | 15.00 | |||||||
| C(ii) | Billing on average basis for more than two bills | 0.00 | 94.00 | 94.00 | 56.00 | 38.00 | 0.00 | 0.00 | 94.00 | 0.00 | |||||||
| D(i) | Loose Wires | 20.00 | 1369.00 | 1389.00 | 799.00 | 576.00 | 0.00 | 0.00 | 1375.00 | 14.00 | |||||||
| D(ii) | Inadequate ground clearance | 3.00 | 148.00 | 151.00 | 71.00 | 77.00 | 0.00 | 0.00 | 148.00 | 3.00 | |||||||
| E(i) | For current bills where no additional information is required | 5.00 | 56.00 | 61.00 | 34.00 | 22.00 | 0.00 | 0.00 | 56.00 | 5.00 | |||||||
| E(ii) | Where additional information relating to correctness of reading etc. is required | 3.00 | 110.00 | 113.00 | 60.00 | 50.00 | 0.00 | 0.00 | 110.00 | 3.00 | |||||||
| F(i) | Where extension of mains is not required | 0.00 | 61.00 | 61.00 | 33.00 | 28.00 | 0.00 | 0.00 | 61.00 | 0.00 | |||||||
| F(ii) | Where extension of mains is required | 0.00 | 27.00 | 27.00 | 13.00 | 14.00 | 0.00 | 0.00 | 27.00 | 0.00 | |||||||
| F(iii) | Modification in connected load | 9.00 | 253.00 | 262.00 | 91.00 | 162.00 | 0.00 | 0.00 | 253.00 | 9.00 | |||||||
| F(iv) | Name change/reconnection | 6.00 | 187.00 | 193.00 | 64.00 | 123.00 | 0.00 | 0.00 | 187.00 | 6.00 | |||||||
| G | Refund of amount due in regard to temporary connection | 16.00 | 49.00 | 65.00 | 19.00 | 45.00 | 0.00 | 0.00 | 64.00 | 1.00 | |||||||
| H | Others | 23.00 | 350.00 | 373.00 | 171.00 | 190.00 | 0.00 | 0.00 | 361.00 | 12.00 | |||||||
| BVN | A(i) | Loose connections from pole | 4.00 | 19263.00 | 19267.00 | 14804.00 | 4403.00 | 55.00 | 0.00 | 19262.00 | 5.00 | ||||||
| A(ii) | Interruption due to line breakdown | 403.00 | 1935.00 | 2338.00 | 1195.00 | 748.00 | 6.00 | 0.00 | 1949.00 | 389.00 | |||||||
| A(iii) | Interruption due to failure of transformer | 6.00 | 1517.00 | 1523.00 | 805.00 | 691.00 | 20.00 | 0.00 | 1516.00 | 7.00 | |||||||
| B(i) | Ordinary case, which requires no augmentation. | 5.00 | 169.00 | 174.00 | 118.00 | 47.00 | 3.00 | 0.00 | 168.00 | 6.00 | |||||||
| B(ii) | Where augmentation is required. | 7.00 | 142.00 | 149.00 | 72.00 | 69.00 | 1.00 | 0.00 | 142.00 | 7.00 | |||||||
| C(i) | Stopped/Defective Meters | 29.00 | 2104.00 | 2133.00 | 1508.00 | 616.00 | 0.00 | 0.00 | 2124.00 | 9.00 | |||||||
| C(ii) | Billing on average basis for more than two bills | 35.00 | 1139.00 | 1174.00 | 796.00 | 363.00 | 0.00 | 0.00 | 1159.00 | 15.00 | |||||||
| D(i) | Loose Wires | 8.00 | 548.00 | 556.00 | 380.00 | 165.00 | 3.00 | 0.00 | 548.00 | 8.00 | |||||||
| D(ii) | Inadequate ground clearance | 13.00 | 95.00 | 108.00 | 91.00 | 4.00 | 0.00 | 0.00 | 95.00 | 13.00 | |||||||
| E(i) | For current bills where no additional information is required | 7.00 | 531.00 | 538.00 | 479.00 | 52.00 | 0.00 | 0.00 | 531.00 | 7.00 | |||||||
| E(ii) | Where additional information relating to correctness of reading etc. is required | 13.00 | 694.00 | 707.00 | 453.00 | 241.00 | 0.00 | 0.00 | 694.00 | 13.00 | |||||||
| F(i) | Where extension of mains is not required | 9.00 | 1080.00 | 1089.00 | 705.00 | 374.00 | 0.00 | 0.00 | 1079.00 | 10.00 | |||||||
| F(ii) | Where extension of mains is required | 5.00 | 86.00 | 91.00 | 27.00 | 59.00 | 0.00 | 0.00 | 86.00 | 5.00 | |||||||
| F(iii) | Modification in connected load | 14.00 | 422.00 | 436.00 | 301.00 | 120.00 | 0.00 | 0.00 | 421.00 | 15.00 | |||||||
| F(iv) | Name change/reconnection | 12.00 | 3962.00 | 3974.00 | 3198.00 | 763.00 | 0.00 | 0.00 | 3961.00 | 13.00 | |||||||
| G | Refund of amount due in regard to temporary connection | 29.00 | 193.00 | 222.00 | 121.00 | 69.00 | 2.00 | 0.00 | 192.00 | 30.00 | |||||||
| H | Others | 560.00 | 28.00 | 588.00 | 225.00 | 276.00 | 0.00 | 0.00 | 501.00 | 87.00 | |||||||
| BTD | A(i) | Loose connections from pole | 7.00 | 1460.00 | 1467.00 | 1060.00 | 400.00 | 0.00 | 0.00 | 1460.00 | 7.00 | ||||||
| A(ii) | Interruption due to line breakdown | 2.00 | 486.00 | 488.00 | 321.00 | 165.00 | 0.00 | 0.00 | 486.00 | 2.00 | |||||||
| A(iii) | Interruption due to failure of transformer | 4.00 | 616.00 | 620.00 | 354.00 | 262.00 | 0.00 | 0.00 | 616.00 | 4.00 | |||||||
| B(i) | Ordinary case, which requires no augmentation. | 5.00 | 9.00 | 14.00 | 6.00 | 3.00 | 0.00 | 0.00 | 9.00 | 5.00 | |||||||
| B(ii) | Where augmentation is required. | 2.00 | 23.00 | 25.00 | 17.00 | 6.00 | 0.00 | 0.00 | 23.00 | 2.00 | |||||||
| C(i) | Stopped/Defective Meters | 14.00 | 359.00 | 373.00 | 211.00 | 148.00 | 0.00 | 0.00 | 359.00 | 14.00 | |||||||
| C(ii) | Billing on average basis for more than two bills | 16.00 | 100.00 | 116.00 | 76.00 | 24.00 | 0.00 | 0.00 | 100.00 | 16.00 | |||||||
| D(i) | Loose Wires | 9.00 | 153.00 | 162.00 | 89.00 | 64.00 | 0.00 | 0.00 | 153.00 | 9.00 | |||||||
| D(ii) | Inadequate ground clearance | 2.00 | 9.00 | 11.00 | 7.00 | 2.00 | 0.00 | 0.00 | 9.00 | 2.00 | |||||||
| E(i) | For current bills where no additional information is required | 1.00 | 35.00 | 36.00 | 22.00 | 13.00 | 0.00 | 0.00 | 35.00 | 1.00 | |||||||
| E(ii) | Where additional information relating to correctness of reading etc. is required | 1.00 | 30.00 | 31.00 | 18.00 | 12.00 | 0.00 | 0.00 | 30.00 | 1.00 | |||||||
| F(i) | Where extension of mains is not required | 6.00 | 0.00 | 6.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 6.00 | |||||||
| F(ii) | Where extension of mains is required | 0.00 | 5.00 | 5.00 | 3.00 | 2.00 | 0.00 | 0.00 | 5.00 | 0.00 | |||||||
| F(iii) | Modification in connected load | 12.00 | 124.00 | 136.00 | 70.00 | 54.00 | 0.00 | 0.00 | 124.00 | 12.00 | |||||||
| F(iv) | Name change/reconnection | 13.00 | 104.00 | 117.00 | 68.00 | 36.00 | 0.00 | 0.00 | 104.00 | 13.00 | |||||||
| G | Refund of amount due in regard to temporary connection | 0.00 | 16.00 | 16.00 | 10.00 | 6.00 | 0.00 | 0.00 | 16.00 | 0.00 | |||||||
| H | Others | 9.00 | 7.00 | 16.00 | 4.00 | 3.00 | 0.00 | 0.00 | 7.00 | 9.00 | |||||||
| AMR | A(i) | Loose connections from pole | 2.00 | 4555.00 | 4557.00 | 599.00 | 3763.00 | 193.00 | 0.00 | 4555.00 | 2.00 | ||||||
| A(ii) | Interruption due to line breakdown | 4.00 | 1708.00 | 1712.00 | 271.00 | 1156.00 | 281.00 | 0.00 | 1708.00 | 4.00 | |||||||
| A(iii) | Interruption due to failure of transformer | 5.00 | 3484.00 | 3489.00 | 605.00 | 2353.00 | 526.00 | 0.00 | 3484.00 | 5.00 | |||||||
| B(i) | Ordinary case, which requires no augmentation. | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | |||||||
| B(ii) | Where augmentation is required. | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | |||||||
| C(i) | Stopped/Defective Meters | 40.00 | 684.00 | 724.00 | 154.00 | 431.00 | 99.00 | 0.00 | 684.00 | 40.00 | |||||||
| C(ii) | Billing on average basis for more than two bills | 7.00 | 689.00 | 696.00 | 453.00 | 236.00 | 0.00 | 0.00 | 689.00 | 7.00 | |||||||
| D(i) | Loose Wires | 48.00 | 230.00 | 278.00 | 50.00 | 126.00 | 54.00 | 0.00 | 230.00 | 48.00 | |||||||
| D(ii) | Inadequate ground clearance | 2.00 | 119.00 | 121.00 | 30.00 | 68.00 | 21.00 | 0.00 | 119.00 | 2.00 | |||||||
| E(i) | For current bills where no additional information is required | 0.00 | 388.00 | 388.00 | 144.00 | 244.00 | 0.00 | 0.00 | 388.00 | 0.00 | |||||||
| E(ii) | Where additional information relating to correctness of reading etc. is required | 7.00 | 235.00 | 242.00 | 78.00 | 160.00 | 0.00 | 0.00 | 238.00 | 4.00 | |||||||
| F(i) | Where extension of mains is not required | 4.00 | 379.00 | 383.00 | 136.00 | 219.00 | 24.00 | 0.00 | 379.00 | 4.00 | |||||||
| F(ii) | Where extension of mains is required | 4.00 | 415.00 | 419.00 | 97.00 | 246.00 | 72.00 | 0.00 | 415.00 | 4.00 | |||||||
| F(iii) | Modification in connected load | 98.00 | 890.00 | 988.00 | 171.00 | 584.00 | 135.00 | 0.00 | 890.00 | 98.00 | |||||||
| F(iv) | Name change/reconnection | 3.00 | 539.00 | 542.00 | 207.00 | 332.00 | 0.00 | 0.00 | 539.00 | 3.00 | |||||||
| G | Refund of amount due in regard to temporary connection | 21.00 | 101.00 | 122.00 | 20.00 | 78.00 | 9.00 | 0.00 | 107.00 | 15.00 | |||||||
| H | Others | 23.00 | 132.00 | 155.00 | 27.00 | 88.00 | 17.00 | 0.00 | 132.00 | 23.00 | |||||||
| SNR | A(i) | Loose connections from pole | 5.00 | 1092.00 | 1097.00 | 590.00 | 502.00 | 0.00 | 0.00 | 1092.00 | 5.00 | ||||||
| A(ii) | Interruption due to line breakdown | 5.00 | 938.00 | 943.00 | 725.00 | 213.00 | 0.00 | 0.00 | 938.00 | 5.00 | |||||||
| A(iii) | Interruption due to failure of transformer | 4.00 | 750.00 | 754.00 | 290.00 | 460.00 | 0.00 | 0.00 | 750.00 | 4.00 | |||||||
| B(i) | Ordinary case, which requires no augmentation. | 6.00 | 112.00 | 118.00 | 63.00 | 49.00 | 0.00 | 0.00 | 112.00 | 6.00 | |||||||
| B(ii) | Where augmentation is required. | 0.00 | 101.00 | 101.00 | 42.00 | 59.00 | 0.00 | 0.00 | 101.00 | 0.00 | |||||||
| C(i) | Stopped/Defective Meters | 3.00 | 465.00 | 468.00 | 315.00 | 150.00 | 0.00 | 0.00 | 465.00 | 3.00 | |||||||
| C(ii) | Billing on average basis for more than two bills | 11.00 | 415.00 | 426.00 | 155.00 | 260.00 | 0.00 | 0.00 | 415.00 | 11.00 | |||||||
| D(i) | Loose Wires | 1.00 | 692.00 | 693.00 | 305.00 | 387.00 | 0.00 | 0.00 | 692.00 | 1.00 | |||||||
| D(ii) | Inadequate ground clearance | 0.00 | 188.00 | 188.00 | 88.00 | 100.00 | 0.00 | 0.00 | 188.00 | 0.00 | |||||||
| E(i) | For current bills where no additional information is required | 27.00 | 412.00 | 439.00 | 215.00 | 197.00 | 0.00 | 0.00 | 412.00 | 27.00 | |||||||
| E(ii) | Where additional information relating to correctness of reading etc. is required | 7.00 | 221.00 | 228.00 | 115.00 | 106.00 | 0.00 | 0.00 | 221.00 | 7.00 | |||||||
| F(i) | Where extension of mains is not required | 2.00 | 401.00 | 403.00 | 108.00 | 293.00 | 0.00 | 0.00 | 401.00 | 2.00 | |||||||
| F(ii) | Where extension of mains is required | 0.00 | 102.00 | 102.00 | 40.00 | 62.00 | 0.00 | 0.00 | 102.00 | 0.00 | |||||||
| F(iii) | Modification in connected load | 19.00 | 388.00 | 407.00 | 92.00 | 296.00 | 0.00 | 0.00 | 388.00 | 19.00 | |||||||
| F(iv) | Name change/reconnection | 34.00 | 92.00 | 126.00 | 45.00 | 47.00 | 0.00 | 0.00 | 92.00 | 34.00 | |||||||
| G | Refund of amount due in regard to temporary connection | 13.00 | 95.00 | 108.00 | 42.00 | 53.00 | 0.00 | 0.00 | 95.00 | 13.00 | |||||||
| H | Others | 11.00 | 641.00 | 652.00 | 255.00 | 386.00 | 0.00 | 0.00 | 641.00 | 11.00 | |||||||
| PGVCL | A(i) | Loose connections from pole | 100.00 | 83413.00 | 83513.00 | 48568.00 | 34634.00 | 254.00 | 0.00 | 83456.00 | 57.00 | ||||||
| A(ii) | Interruption due to line breakdown | 435.00 | 41252.00 | 41687.00 | 19509.00 | 21469.00 | 288.00 | 0.00 | 41266.00 | 421.00 | |||||||
| A(iii) | Interruption due to failure of transformer | 37.00 | 15383.00 | 15420.00 | 5860.00 | 8975.00 | 547.00 | 0.00 | 15382.00 | 38.00 | |||||||
| B(i) | Ordinary case, which requires no augmentation. | 31.00 | 836.00 | 867.00 | 347.00 | 482.00 | 3.00 | 0.00 | 832.00 | 35.00 | |||||||
| B(ii) | Where augmentation is required. | 26.00 | 1718.00 | 1744.00 | 599.00 | 1115.00 | 1.00 | 0.00 | 1715.00 | 29.00 | |||||||
| C(i) | Stopped/Defective Meters | 167.00 | 12086.00 | 12253.00 | 6442.00 | 5604.00 | 99.00 | 0.00 | 12145.00 | 108.00 | |||||||
| C(ii) | Billing on average basis for more than two bills | 122.00 | 4705.00 | 4827.00 | 2687.00 | 2037.00 | 0.00 | 0.00 | 4724.00 | 103.00 | |||||||
| D(i) | Loose Wires | 105.00 | 8921.00 | 9026.00 | 4307.00 | 4562.00 | 57.00 | 0.00 | 8926.00 | 100.00 | |||||||
| D(ii) | Inadequate ground clearance | 30.00 | 1239.00 | 1269.00 | 677.00 | 543.00 | 21.00 | 0.00 | 1241.00 | 28.00 | |||||||
| E(i) | For current bills where no additional information is required | 63.00 | 3937.00 | 4000.00 | 2409.00 | 1527.00 | 0.00 | 0.00 | 3936.00 | 64.00 | |||||||
| E(ii) | Where additional information relating to correctness of reading etc. is required | 96.00 | 3570.00 | 3666.00 | 2164.00 | 1412.00 | 0.00 | 0.00 | 3576.00 | 90.00 | |||||||
| F(i) | Where extension of mains is not required | 37.00 | 2864.00 | 2901.00 | 1553.00 | 1286.00 | 24.00 | 0.00 | 2863.00 | 38.00 | |||||||
| F(ii) | Where extension of mains is required | 17.00 | 1507.00 | 1524.00 | 713.00 | 722.00 | 72.00 | 0.00 | 1507.00 | 17.00 | |||||||
| F(iii) | Modification in connected load | 169.00 | 3469.00 | 3638.00 | 1492.00 | 1840.00 | 135.00 | 0.00 | 3467.00 | 171.00 | |||||||
| F(iv) | Name change/reconnection | 153.00 | 9225.00 | 9378.00 | 5714.00 | 3518.00 | 0.00 | 0.00 | 9232.00 | 146.00 | |||||||
| G | Refund of amount due in regard to temporary connection | 128.00 | 823.00 | 951.00 | 384.00 | 445.00 | 15.00 | 0.00 | 844.00 | 107.00 | |||||||
| H | Others | 696.00 | 6813.00 | 7509.00 | 3571.00 | 3741.00 | 17.00 | 0.00 | 7329.00 | 180.00 | |||||||
| RED MARK SHOULD BE GREATER THAN 0. | BLANK | AUTO | BLANK | AUTO | PUT IN FIRST COLUMN | ||||||||||||
| COLUMN - D IS NOT EQUAL TO COLUMN - L | |||||||||||||||||