Performa SoP 016: Release of New Connection status
COMPENSATION DETAILS
Sr. No Event Compensation No of cases where compensation was given (in numbers) Amt of compensation paid (in Rs.)
1 Duty to provide supply NIL NIL NIL
a) New Connection NIL NIL
b) Additional Load NIL NIL
c) Temporary supply NIL NIL
d) Shifting service connection NIL NIL
e)Transfer of service connection NIL NIL
f) Change in tariff category of consumer NIL NIL
2 Complaints in billing NIL NIL NIL
3 Replacement of meters NIL NIL NIL
4 Interruption of supply NIL NIL NIL
5 Voltage fluctuations and complaints NIL NIL NIL
6 Responding to consumer's complaints NIL NIL NIL
7 Grievance Handling NIL NIL NIL
TOTAL