| INDEX | |||
| Sr. No |
Performa/ Sheet Name |
Particulars | |
| 1 | Sop 001 | Fatal and Non-fatal accident report | Quarterly |
| 2 | Sop 003 | Register For Compiling The Complaints {As per Appendix B of the regulation} | Quarterly |
| 3 | Sop 004 | Publicity carried out | Quarterly |
| 4 | Sop 005 B | Action taken report by the Redressal Committee II | Quarterly |
| 5 | Sop 006 | Failure of Distribution Transformer | Quarterly |
| 6 | Sop 011 | Reliability Indices – SAIDI, SAIFI, MAIFI | Quarterly |
| 7 | Sop 013 | Meter faults | Quarterly |
| 8 | Sop 016 | Compensation details | Quarterly |