SoP 011 - A : System Average Interrruption Frequency Index (SAIFI) for Urban category
1st  Quarter Year - 2009-10
Sr.
No
Month Ni - Number of Customers for each sustained interruptions (in numbers) NT - Total No of customers served
(in Numbers)
SAIFI = Ni/Nt
(Monthly SAIFI)
1 2 3 4 5= 3 / 4
1 Apr-09 6583884 1573788 4.18
2 May-09 5165069 1648230 3.13
3 Jun-09 2533948 1646814 1.54
SoP 011 - B : System Average Interrruption Duration Index (SAIDI) for Urban category
1st  Quarter Year - 2009-10
Sr.
No
Month Ri =
Restoration Time for each sustained interruption event
(in hours)
Ni - Number of interrupted Customers for each sustained interruption event
(in numbers)
Ri* Ni -
Total customer interrution Duration
NT - Total No of customers served
(in Numbers)
SAIDI = Ri*Ni/Nt
(Monthly SAIDI)
1 2 3 4 5 = 3 * 4 6 7= 5 / 6
1 Apr-09 1549.73 3478 5389376.41 1573788 3.42
2 May-09 711.59 5089 3620908.06 1648230 2.20
3 Jun-09 604.88 4478 2708482.00 1646814 1.64
SoP 011 - C : Momentary Average Interruption Frequency Index (MAIFI) for Urban category
1st  Quarter Year - 2009-10
Sr.
No
Month IMi =
Number of Momentary interruptions for the month
(in numbers)
Nmi =
Total no of customers for each momentary interruptions
(in numbers)
Imi =Nmi
Number of customer Mementary interruptions
(in numbers)
Nt -
Total no of customers served
(in numbers)
MAIFI=
Imi*Nmi/
Nt
1 2 3 4 5 = 3 * 4 6 7= 5 / 6
1 Apr-09 4048 4546 18402544 1573788 11.69
2 May-09 3078 5763 17739354 1648230 10.76
3 Jun-09 2778 4015 11154363 1646814 6.77