Performa–SoP 005 B: Action taken report by the Redressal Committee (2020-21-1St Qtr.)
Sr. No.	Name of Area/Circle	Qtr	Month	Date and Time Meeting conducted	No of complaints registered at the meeting	No. of complaints pending at the end of the Quater
		Yearly			55	0
	PGVCL	1st Quarter	1st Month (Apr-20)	10 & 20 of the Month	1	0
			2nd Month (May-20)	10 & 20 of the Month	3	0
			3rd Month (Jun-20)	10 & 20 of the Month	22	0
	PGVCL	2nd Quarter	4th Month (Jul-20)	10 & 20 of the Month	0	0
			5th Month (Aug-20)	10 & 20 of the Month	0	0
			6th Month (Sep-20)	10 & 20 of the Month	0	0
	PGVCL	3rd Quarter	10th Month (Oct-20)	10 & 20 of the Month	6	0
			11th Month (Nov-20)	10 & 20 of the Month	4	0
			12th Month (Dec-20)	10 & 20 of the Month	7	0
	PGVCL	4th Quarter	01st Month (Jan-21)	10 & 20 of the Month	7	0
			02nd Month (Feb-21)	10 & 20 of the Month	5	0
			03rd Month (Mar-21)	10 & 20 of the Month	0	0