SoP 011 - A : System Average Interrruption Frequency Index (SAIFI) for Urban category
1st  Quarter Year - 2009-10
Sr.
No
Month Ni - Number of Customers for each sustained interruptions (in numbers) NT - Total No of customers served
(in Numbers)
SAIFI = Ni/Nt
(Monthly SAIFI)
1 2 3 4 5= 3 / 4
1 Oct-09 1725687 1569873 1.10
2 Nov-09 1542987 1585726 0.97
3 Dec-09 1048779 1578674 0.66
SoP 011 - B : System Average Interrruption Duration Index (SAIDI) for Urban category
1st  Quarter Year - 2009-10
Sr.
No
Month Ri =
Restoration Time for each sustained interruption event
(in hours)
Ni - Number of interrupted Customers for each sustained interruption event
(in numbers)
Ri* Ni -
Total customer interrution Duration
NT - Total No of customers served
(in Numbers)
SAIDI = Ri*Ni/Nt
(Monthly SAIDI)
1 2 3 4 5 = 3 * 4 6 7= 5 / 6
1 Oct-09 615.99 3714 2287510.78 1569873 1.46
2 Nov-09 473.09 5229 2473838.99 1585726 1.56
3 Dec-09 272.15 6087 1656543.34 1578674 1.05
SoP 011 - C : Momentary Average Interruption Frequency Index (MAIFI) for Urban category
1st  Quarter Year - 2009-10
Sr.
No
Month IMi =
Number of Momentary interruptions for the month
(in numbers)
Nmi =
Total no of customers for each momentary interruptions
(in numbers)
Imi =Nmi
Number of customer Mementary interruptions
(in numbers)
Nt -
Total no of customers served
(in numbers)
MAIFI=
Imi*Nmi/
Nt
1 2 3 4 5 = 3 * 4 6 7= 5 / 6
1 Oct-09 2740 3894 10668616 1569873 6.80
2 Nov-09 2896 4575 13248388 1585726 8.35
3 Dec-09 2248 3882 8727385 1578674 5.53