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Performa SoP 016: Release of New Connection status |
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COMPENSATION DETAILS |
|
Sr. No |
Event |
Compensation |
No
of cases where compensation was given (in numbers) |
Amt
of compensation paid (in Rs.) |
|
1 |
Duty to provide supply |
NIL |
NIL |
NIL |
|
a) New Connection |
NIL |
NIL |
|
b) Additional Load |
NIL |
NIL |
|
c) Temporary supply |
NIL |
NIL |
|
d) Shifting
service connection |
NIL |
NIL |
|
e)Transfer of
service connection |
NIL |
NIL |
|
f) Change in
tariff category of consumer |
NIL |
NIL |
|
2 |
Complaints in billing |
NIL |
NIL |
NIL |
|
3 |
Replacement of meters |
NIL |
NIL |
NIL |
|
4 |
Interruption of supply |
NIL |
NIL |
NIL |
|
5 |
Voltage fluctuations and complaints |
NIL |
NIL |
NIL |
|
6 |
Responding to consumer's complaints |
NIL |
NIL |
NIL |
|
7 |
Grievance Handling |
NIL |
NIL |
NIL |
|
TOTAL |
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