Performa SoP 003 B: APPENDIX-B (already in the SoP regulation)
REGISTER FOR COMPILING THE COMPLAINTS CLASSIFICATIONWISE
Name of Area / Circle	Classification	Pending complaints of previous Qtr	Complaints received during the Qtr	Total Complaints	No. of Complaints redressed during the Qtr					Balance Complaints to be redressed (5) – (10)
					In stipulated time		Beyond stipulated time		Total (6) to (9)
					Within 50% of stipulated time.	Within stipulated time.	Up to double the stipulated time	More than double the stipulated time
1	2	3	4	5	6	7	8	9	10	11
PGVCL	A(i)	54675	73237	127912	31808	95388	327	110	127633	279
	A(ii)	18482	20473	38955	7936	30331	235	136	38638	317
	A(iii)	8780	10804	19584	4708	14518	58	73	19357	227
	B(i)	1802	1994	3796	823	2774	65	27	3689	107
	B(ii)	1133	1370	2503	453	1760	68	34	2315	188
	C(i)	11153	12473	23626	5668	17626	143	39	23476	150
	C(ii)	4338	4346	8684	1703	6748	74	8	8533	151
	D(i)	5213	7234	12447	3098	9133	93	43	12367	80
	D(ii)	1471	1840	3311	735	2337	62	15	3149	162
	E(i)	3532	3984	7516	2182	4808	62	26	7078	438
	E(ii)	2782	3156	5938	1215	4536	32	32	5815	123
	F(i)	2661	2952	5613	1456	3947	56	2	5461	152
	F(ii)	1580	1419	2999	520	2283	34	10	2847	152
	F(iii)	2575	2846	5421	1309	3879	33	16	5237	184
	F(iv)	8977	12271	21248	5119	15802	66	8	20995	253
	G	1417	1495	2912	663	2097	41	17	2818	94
	H	4120	5479	9599	2445	6875	35	14	9369	230