Performa SoP 016: Release of New Connection status |
|
COMPENSATION DETAILS |
Circle |
Sr. No |
Event |
Compensation |
No of cases
where compensation was given (in numbers) |
Amt of
compensation paid (in Rs.) |
PGVCL |
1 |
Duty to provide supply |
NIL |
|
|
a) New Connection |
|
|
b) Additional Load |
|
|
c) Temporary supply |
|
|
d) Shifting service connection |
|
|
e)Transfer of service connection |
|
|
f) Change in tariff category of consumer |
|
|
2 |
Complaints in billing |
NIL |
|
|
3 |
Replacement of meters |
NIL |
|
|
4 |
Interruption of supply |
NIL |
|
|
5 |
Voltage fluctuations and complaints |
NIL |
|
|
6 |
Responding to consumer's complaints |
NIL |
|
|
7 |
Grievance Handling |
NIL |
|
|
TOTAL |
|
|
|
|
|
|
|
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