SoP 011 - A : System Average Interrruption Frequency Index (SAIFI) for Urban category
4th  Quarter Year - 2009-10
Sr.
No
Month Ni - Number of Customers for each sustained interruptions (in numbers) NT - Total No of customers served
(in Numbers)
SAIFI = Ni/Nt
(Monthly SAIFI)
1 2 3 4 5= 3 / 4
1 Jan-09 4105775 1511251 2.72
2 Feb-09 1468116 1547023 0.95
3 Mar-09 1188154 1579361 0.75
SoP 011 - B : System Average Interrruption Duration Index (SAIDI) for Urban category
4th  Quarter Year - 2009-10
Sr.
No
Month Ri =
Restoration Time for each sustained interruption event
(in hours)
Ni - Number of interrupted Customers for each sustained interruption event
(in numbers)
Ri* Ni -
Total customer interrution Duration
NT - Total No of customers served
(in Numbers)
SAIDI = Ri*Ni/Nt
(Monthly SAIDI)
1 2 3 4 5 = 3 * 4 6 7= 5 / 6
1 Jan-09 585.29 4677 2737207.12 1511251 1.81
2 Feb-09 433.56 4589 1989387.42 1547023 1.29
3 Mar-09 548.43 3547 1945228.01 1579361 1.23
SoP 011 - C : Momentary Average Interruption Frequency Index (MAIFI) for Urban category
4th  Quarter Year - 2009-10
Sr.
No
Month IMi =
Number of Momentary interruptions for the month
(in numbers)
Nmi =
Total no of customers for each momentary interruptions
(in numbers)
Imi =Nmi
Number of customer Mementary interruptions
(in numbers)
Nt -
Total no of customers served
(in numbers)
MAIFI=
Imi*Nmi/
Nt
1 2 3 4 5 = 3 * 4 6 7= 5 / 6
1 Jan-09 3442 6384 21972785 1511251 14.54
2 Feb-09 2068 4628 9570215 1547023 6.19
3 Mar-09 2367 4252 10063794 1579361 6.37