Performa SoP 003 B: APPENDIX-B (already in the SoP regulation)
REGISTER FOR COMPILING THE COMPLAINTS CLASSIFICATIONWISE
Name of Area / Circle	Classification	Pending complaints of previous Qtr	Complaints received during the Qtr	Total Complaints	No. of Complaints redressed during the Qtr					Balance Complaints to be redressed (5) – (10)
					In stipulated time		Beyond stipulated time		Total (6) to (9)
					Within 50% of stipulated time.	Within stipulated time.	Up to double the stipulated time	More than double the stipulated time
1	2	3	4	5	6	7	8	9	10	11
PGVCL	A(i)	6	84223	84229	45190	35835	3197	1	84223	6
	A(ii)	329	14430	14759	5690	8169	592	0	14451	308
	A(iii)	144	6092	6236	2768	3047	279	0	6094	142
	B(i)	7	2244	2251	685	1543	23	0	2251	0
	B(ii)	23	1001	1024	457	530	14	0	1001	23
	C(i)	111	10450	10561	4473	5758	289	0	10520	41
	C(ii)	0	3557	3557	1559	1906	89	0	3554	3
	D(i)	44	5567	5611	1705	3763	143	0	5611	0
	D(ii)	0	1087	1087	494	578	15	0	1087	0
	E(i)	0	6725	6725	2232	4319	164	0	6715	10
	E(ii)	21	2642	2663	1124	1500	29	0	2653	10
	F(i)	8	3557	3565	1462	2011	85	0	3558	7
	F(ii)	0	2790	2790	620	2117	53	0	2790	0
	F(iii)	46	2203	2249	959	1275	15	0	2249	0
	F(iv)	105	9050	9155	4294	4595	254	0	9143	12
	G	18	1248	1266	442	785	17	0	1244	22
	H	1	2071	2072	1119	890	62	1	2072	0