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Performa SoP 016: Release of New Connection status |
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COMPENSATION
DETAILS |
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Sr.
No |
Event |
Compensation |
No of cases where compensation was given (in numbers) |
Amt of compensation paid (in Rs.) |
PGVCL |
1 |
Duty to
provide supply |
NIL |
NIL |
NIL |
a) New Connection |
NIL |
NIL |
b) Additional Load |
NIL |
NIL |
c) Temporary supply |
NIL |
NIL |
d) Shifting service connection |
NIL |
NIL |
e)Transfer of service connection |
NIL |
NIL |
f) Change in tariff category of consumer |
NIL |
NIL |
2 |
Complaints in billing |
NIL |
NIL |
NIL |
3 |
Replacement of meters |
NIL |
NIL |
NIL |
4 |
Interruption of supply |
NIL |
NIL |
NIL |
5 |
Voltage fluctuations and complaints |
NIL |
NIL |
NIL |
6 |
Responding to consumer's complaints |
NIL |
NIL |
NIL |
7 |
Grievance Handling |
NIL |
NIL |
NIL |
TOTAL |
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