Performa SoP 016: Release of New Connection status | ||||
COMPENSATION DETAILS | ||||
Sr. No | Event | Compensation | No of cases where compensation was given (in numbers) | Amt of compensation paid (in Rs.) |
1 | Duty to provide supply | NIL | NIL | NIL |
2 | Complaints in billing | NIL | NIL | NIL |
3 | Replacement of meters | NIL | NIL | NIL |
4 | Interruption of supply | NIL | NIL | NIL |
5 | Voltage fluctuations and complaints | NIL | NIL | NIL |
6 | Responding to consumer's complaints | NIL | NIL | NIL |
7 | Grievance Handling | NIL | NIL | NIL |
Total |