Performa SoP 016: Release of New Connection status |
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COMPENSATION DETAILS |
|
Company |
Qtr |
Event |
Compensation |
No of cases
where compensation was given (in numbers) |
Amt of
compensation paid (in Rs.) |
PGVCL |
1 |
Duty to
provide supply |
NILL |
|
|
|
a) New Connection |
|
|
|
|
b) Additional Load |
|
|
|
|
c) Temporary supply |
|
|
|
|
d) Shifting
service connection |
|
|
|
|
e)Transfer of
service connection |
|
|
|
|
f) Change in
tariff category of consumer |
|
|
|
|
Complaints in
billing |
NILL |
|
|
|
Replacement of
meters |
NILL |
|
|
|
Interruption
of supply |
NILL |
|
|
|
Voltage
fluctuations and complaints |
NILL |
|
|
|
Responding to
consumer's complaints |
NILL |
|
|
|
Grievance
Handling |
NILL |
|
|
|
TOTAL |
|
|
PGVCL |
2 |
Duty to provide supply |
NIL |
NIL |
NIL |
|
a) New Connection |
|
NIL |
NIL |
|
b) Additional Load |
|
NIL |
NIL |
|
c) Temporary supply |
|
NIL |
NIL |
|
d) Shifting
service connection |
|
NIL |
NIL |
|
e)Transfer of
service connection |
|
NIL |
NIL |
|
f) Change in
tariff category of consumer |
|
NIL |
NIL |
|
Complaints in
billing |
NIL |
NIL |
NIL |
|
Replacement of
meters |
NIL |
NIL |
NIL |
|
Interruption
of supply |
NIL |
NIL |
NIL |
|
Voltage
fluctuations and complaints |
NIL |
NIL |
NIL |
|
Responding to
consumer's complaints |
NIL |
NIL |
NIL |
|
Grievance
Handling |
NIL |
NIL |
NIL |
|
TOTAL |
|
|
PGVCL |
3 |
Duty to provide supply |
NIL |
0 |
0 |
|
a) New Connection |
|
0 |
0 |
|
b) Additional Load |
|
0 |
0 |
|
c) Temporary supply |
|
0 |
0 |
|
d) Shifting
service connection |
|
0 |
0 |
|
e)Transfer of
service connection |
|
0 |
0 |
|
f) Change in
tariff category of consumer |
|
0 |
0 |
|
Complaints in
billing |
NIL |
0 |
0 |
|
Replacement of
meters |
NIL |
0 |
0 |
|
Interruption
of supply |
NIL |
0 |
0 |
|
Voltage
fluctuations and complaints |
NIL |
0 |
0 |
|
Responding to
consumer's complaints |
NIL |
0 |
0 |
|
Grievance
Handling |
NIL |
0 |
0 |
|
TOTAL |
|
|
PGVCL |
4 |
Duty to provide supply |
NIL |
0 |
0 |
|
a) New Connection |
|
0 |
0 |
|
b) Additional Load |
|
0 |
0 |
|
c) Temporary supply |
|
0 |
0 |
|
d) Shifting
service connection |
|
0 |
0 |
|
e)Transfer of
service connection |
|
0 |
0 |
|
f) Change in
tariff category of consumer |
|
0 |
0 |
|
Complaints in
billing |
NIL |
0 |
0 |
|
Replacement of
meters |
NIL |
0 |
0 |
|
Interruption
of supply |
NIL |
0 |
0 |
|
Voltage
fluctuations and complaints |
NIL |
0 |
0 |
|
Responding to
consumer's complaints |
NIL |
0 |
0 |
|
Grievance
Handling |
NIL |
0 |
0 |
|
TOTAL |
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